Company going through a change process (Crave Outsourcing) - Apply Literature review

Company going through a change process (Crave Outsourcing) - Apply change theory - Literature review Example The present study would try to analyse the change management process of Crave Outsourcing with regards to its change in service delivery from IT, recruitment and accountancy to project management. The study would largely include the objectives of the firm that would help in initiating the change process. Apart from this the study would also include an analysis of the existing literature towards analysis the theoretical framework of change management. In addition to the literature review the problem solving techniques would be focussed upon which would include the six thinking hats strategy. Finally a set of plausible recommendations would be framed that would enable Crave Outsourcing to generate sustainable competitive advantage in the business environment. Objectives The main objectives of the change management process of Crave Outsourcing would largely include the following aspects. ... ms to bring greater accountability and maintaining sustainability The objectives stated above would largely help in ensuring better sustainability and would also help the firm to diversify its service offering that would help the firm to venture into business segments that can generate greater profitability for the firm in the long run. The fulfilment of the objectives would also enable the firm to move into ventures that are more profitable which would help in ensuring better prospects for the organization in the future. Company Snapshot Crave Outsourcing operates from its head office based in London top generate a plethora of consulting services pertaining to the domain of technology, human resources functions like recruiting the right individual and other financial and accounting functions. The consulting and outsourcing firm operating from United Kingdom gains wide amount of recognition by opening up a number of branches in several regions around the world. In respect to client s ervicing the company aims to render services of better quality by making maximum optimisation of the existing resources. The company through its operation in various other regions strategizes to gain the view of local markets and customer base by recruiting local people. These local set of employees help the company management to gain a wider understanding of the local environments to be able to deliver enhanced services and thereby augmenting the goodwill. Then client base of the company is mainly constituted by small and medium sized enterprises located mainly in regions like United Kingdom, Nigeria and other global regions (Crave Outsourcing, 2009; Crave Outsourcing-c 2009). Literature Review Change management is something that tests every manager’s mettle. When an enterprise decides